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THANK YOU
FOR CHOOSING
LOVELEY'S
HAIR

<- Haley & Brittany ->

 

BOOKING FAQ

Licensed and DeVoted to Help you Love your Hair.

We want to anticipate any concerns and prevent any issues that may come up as you look into booking with us. That’s why we provide comprehensive answers to some of our most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let us know if there’s anything more we can help you with.

WHO WE ARE!

Haley is the Owner, Instructor, Lead Natural stylist, Curl Specialist, Colorist, and extension artist. 


Brittany is a Bridal Specialist, MUA, Lash and Brow Tech, and trained by Haley in Curly/Natural Hair Styling.

BOOKING INFO

New clients looking to book must request Services Under The New Client Tab.

- If not appt will be canceled .


All styles come with a consultation, shampoo, and conditioning. You may not include services in the notes section of the appointment, everything must be booked.

CUTS/TRIMS & TREATMENTS CAN NOT BE BOOKED ALONE or the appointment will be CANCELLED. All cuts and trims must be booked with a style or chemical service.

PLEASE only REQUEST YOUR APPOINTMENT through WWW.VAGARO.COM/LOVELEYSHAIR

Appointments are open 1 month in advance. If you are not able to find availability, please add yourself to the waitlist. Instructions are below:

WAITLIST

WAIT LIST: If the date you want is not available it will prompt you to select another date or 'Add To Wait List'.


By adding yourself to the Wait List, you may select up to 5 dates your available.


When someone cancels on any of those dates, you are immediately contacted via email, press BOOK in the email to accept the appointment. You will have one hour to respond to the email.


Please be sure to add ALL the services you wish to receive on that date. If the services are not added it is not guaranteed to be done!

DEPOSITS

DEPOSITS:

All are required to pay a non-refundable deposit before your appointment is accepted.


Please do not proceed if you do not agree with a NON-REFUNDABLE DEPOSIT. You will have to Pay the deposit  when booking your appointment. The deposit goes towards your appointment as long as you do not NO SHOW or CANCEL WITHIN 48 HOURS OF YOUR APPOINTMENT. 

You may transfer your deposit 1x to a later date if you need to reschedule. This only applies if you do not cancel within 48 hours of your appointment time or No Show.


CANCELLATIONS

CANCELLING WITHIN 24 HOURS OF YOUR APPOINTMENT results in you losing your deposit. If you did not have a current deposit, you are required to pay a LATE CANCELLATION FEE of $25 that does not go to any future appointments. Without paying this fee within 24 hours, you are not able to book future appointments and we do not honor future appointments. This invoice will be emailed to your email address on file and is due the same day you cancel. NO SHOWS do not get booked again and all future appointments are canceled.


ADVANCED PREBOOKING

With prebooking, you may pay a $20 Booking Fee to book a future appointment in the months that are not currently open to the public. 


*For example, you may pay a $20 Booking Fee in August to secure your appointment before the schedule opens for September and October. It is $20 per appointment you book, which does not go towards your appointment. Once the schedule opens to the public, you may change your appointment but the fee is NONREFUNDABLE. 


If you send an email without all of the information listed it will delay your reservation. We will only send you an invoice for the $20 if that time and day is available(we suggest you request 1-3 dates to ensure more options). 


We recommend you pay the invoice immediately to secure that spot.

 

LoveLey's Hair

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Contact

Address

7124 Forest Hill Ave Suite N1-N2, Richmond, VA 23225, USA

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